Frequently Asked Questions
At Alamo Oaks in San Antonio, TX, we want to make your apartment search process easier. Apartment hunting can be both fun and challenging! It’s normal to have questions and to want more information before moving forward. We've put together the top questions that may be on your mind before signing a lease. At our apartments, our current, and future residents are our top priority. Whether you're a first-time renter, or you have been renting an apartment for a while, these questions will help you to learn more about what makes our San Antonio apartment community completely one of a kind. Our professional management team is dedicated to helping you find the answers to your most commonly asked questions. Let us help you find the apartment community that is right for you, and make Alamo Oaks your new home today.
What are the lease terms?
We offer 6-12 month lease terms. Call for more information on move-in specials and flexible lease terms.
What does it cost to move in?
Move in cost varies from month to month since we offer different specials. It also depends on your move in date, rent amount and number of applicants.
Are utilities included in the cost?
No, utilities are billed separately through us (Water, sewer, pest control and trash) and you need to set up your own electricity account with CPS Energy.
What's your pet policy?
We are a pet friendly community, with the following criteria: aggressive breeds are not allowed, weight limit of 50 lb, a maximum of 2 pets per household. Non refundable pet fee $400.00 and pet rent is $25.00 monthly.
What is your guest policy?
Consent is necessary for guest staying longer than 3 days. Any guest will require to register their car. Tenant is responsible for their guests.
Do you require apartment renters insurance?
We do not require renters insurance but we always recommended.
How do I pay the rent?
You can pay rent and utilities directly at the leasing office by personal check, cashier’s check or money order or you can pay online through our resident portal with credit or debit card or electronic check. (Additional fees may apply)
How are repairs taken care of, especially in an emergency?
Maintenance requests can be submitted via email, phone or directly through the online portal. We normally attend to them within 24 hours. We also have 24/7 on call maintenance for all non life threatening after hour emergencies.
Is there public transportation nearby?
Yes, the closest bus stop is a 6 minute walk located on Perrin Beitel Rd.
How often does rent go up? By how much?
Rental increases will depend on market rent and will only increase at time of renewal.
What is the parking situation?
Parking is first come first serve or you can reserve a spot. Reserved Carport Fee is $30.00 a month.
Are there plans to update the building?
Yes, we are working on upgrading the interior of our units and exterior buildings of our community, along with many other improvements. For more information and updates please follow us on Facebook.
Is there a penalty for breaking my lease?
In order to break your lease you must give a 60 day written notice and pay a a re-letting fee of 85% of your rent amount.